We are currently seeking a fluent French speaker who is also fluent in another EU language for a client based in Cambridgeshire, UK.
The job as Customer Services Administrator is a permanent position.
? Receive incoming calls
? Assist with new customer?s enquiries
? Process orders received via the telephone, fax, e-mail or internet
? Be proactive in the area of Customer retention
? Use various internet sites to resolve parcel queries
? Use of excel spreadsheets
? Provide customer support to new and existing customer.
? A good understanding of the Company?s products and business structure.
? Promote the Company at events abroad
? Offer support to all areas of the business.
? Assist the Company in maintaining its goal of World Class Customer Service.
? European and International company
? Mail order and Network Marketing company
? Contributory Pension Scheme (after 3 months)
? Contributory Health Scheme (after 3 months)
? Death in Service commences immediately
? Discount on products
Working hours (Monday – Friday)
09.45-18.00 [with flexibility to work hours between 08.00 – 18.00]
LANGUAGE SKILLS (essential):
– FRENCH ( fluent – spoken/written/read)
– ENGLISH ( very good command – spoken/written/read)
– ANOTHER EU LANGUAGE ( fluent – spoken/written/read)
Customer Services Administrator (French speaking )
Originally posted 2014-01-08 17:16:53.