Working as first tier support, for a pan European Automotive Web business based in the Oslo area.
• Immediate Start
• Full Training will be given
• Great career opportunity for the right Candidate to enter the online web sector
This exciting opportunity in this newly formed European business, offers a rare chance for right candidate to train in the world of the technical online web business.
You would be based in London, with travel to Dealers for training. You must be fluent in English at business level and have mother tongue Norwegian.
A natural ability and desire to work in the technical field will be crucial and a basic knowledge of the automotive industry would be an advantage.
• Taking inbound technical calls and emails from local dealers in Oslo
• Replicating technical problems with their websites during the telephone call and offering solutions over the phone
• Solving technical problems via email and online chat sessions
• Pro actively auditing the usage of the websites and back end databases
• Translation of databases and customer facing websites into the Norwegian Language
• Translation of marketing material into the Norwegian Language
• Pro active technical out bound communications, covering all aspects of web management and databases
• Diagnosing monthly website reports on user issues and offering recommendations directly to the customers in Norway
• Working with the technical and marketing teams with regards to the delivery of technical training directly to the customers in Oslo.
Qualifications and experience
• Degree educated or similar qualification
• The Ability to show a technical side with regards to IT