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Customer Support (Finance) SSC Finland

Our client is a major International manufacturer with a Shared Service Centre (SSC) in Northampton.

They are establishing a Nordic Customer Support section within the SSC to support Nordic customers.

Job Purpose

To administer all data related to credit management of customers, maximise cash collections and achieve related Company targets whilst building and maintaining good customer relations within the SSC

Key Tasks
• Review and chase Company debt in order to maximise cash collections and reduce aged debt.
• Identify and resolve queries through liaising with various internal departments and customers to ensure payments are received in a timely manner.
• Assist in relevant projects, wherever necessary and required

Skills/Experience Required

Fluent Finnish + good English
• Highly numerate and strong literacy skills
• PC literate
• Good organisational skills
• Ability to exchange information with all levels in the organisation
• Advanced customer handling skills

Applicants with some credit control experience will be preferred

 

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