THE COMPANY: With over 10 years of trading history online our client has become the UK’s #1 online retailer in it’s specialist field and the UK?s 3rd most popular online sports shop. They are a true international sports shop and a global brand delivering to over 70 countries worldwide and with a website translated into English, Japanese, French, Spanish and German. The next priority language is Dutch KEY DUTIES: * Translating website content into Dutch. * Assisting the customer service team with incoming email and phone queries from Dutch speaking customers. * Liaising with Creative Marketing Manager to translate marketing material. * Writing the text and proof reading the monthly magazine ads for your specific territory. * Keeping the Search Marketing Manager updated on all market activity and opportunities within your specific territory. * Liaising with the Search Marketing Manager to improve sales and reduce costs from your specific territories PPC (Pay-Per-Click Adverts on Google) campaigns by reviewing and amending the keywords and ad text. ESSENTIAL CRITERIA: * Native standard of Dutch as well as excellent command of English * Excellent e-mail, telephone and interpersonal skills * Computer literate * Positive attitude and flexible approach to set tasks * Degree in translation / journalism or the equivalent relevant experience
Nordic Staff are growing! Now in our 5th year we are expanding the business by opening a new office and growing our Account Management team. We are looking for smart, fun, Nordic language speakers with a background in customer services to join our team. You will not need recruitment experience as we do things differently from most agencies – so we will teach you what you need to know in order to be successful. The Job: You will be given accounts to manage and grow. You will do this by building a relationship with the client, supplying staff for vacancies and maintaining contact with the client. You will not be expected to sell – Nordic Staff’s reputation ensures that we always have new clients contracting for our services. Skills and education required: Degree preferred – but experience and attitude are more important. Telephone based customer service experience is essential Currently living within a commutable distance of South Milton Keynes Native level Swedish speaker Very positive attitude – we like work to be fun. Good IT skills. You must be good with Microsoft office applications, databases and social networking sites such as Facebook and LinkedIn. We also use Skype as a business tool. Telephone skills – the successful applicant will be spending much of the day making phone calls so will be a natural communicator. Base salary is between £14,000 and £18,000 dependent on experience and qualifications. Year 1 bonus will be between £6,000 and £10,000 if you achieve your service targets.
Originally posted 2015-09-22 18:01:41.