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Norwegian Speaking Customer Service Administrators – London

Job Description
Our London based client is urgently seeking to employ 2  speakers to join their growing Customer Service team.
The job duties are varied and you will be handling a number of customer service based job duties for your area (Norway).
The role:-

Dealing with customer queries, refunds, returns and complaints – both via phone and email.

Pro-actively resolve customer queried and problems in a professional manner.

Try to up-sell products to customers

Take responsibility to update social media channels, such as Twitter and Facebook – in the language required for your territory.

Any other ad-hoc administrative duties.
The person:-

– Previous customer services experience is required.
– Ideally some sales background would be a strong advantage

– Attention to detail, hard working and enthusiastic
– Problem solving skills.

– Able to multi-task
– Team player

– Strong IT skills and enthusiasm for the Internet
– Keen to work in a fast-paced and growing e-commerce company

– Norwegian – Fluent (written / spoken / read)
– English – Very good / Fluent (written / spoken / read)


Salary £20,000 +

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