Our international client has an immediate job opportunity for two German-speaking finance administrators for their shared service centre in Northampton.
Job Description:
To administer and bill German contracts in line with the overall Global agreements to ensure billed accurately, consistently and efficiently whilst maintaining good relations with both and internal and external customers.
Responsible for approximately 15 – 20 customers
- To ensure the billing process adheres to company procedures and customer requirements
- Maintain and update contracts as and when appropriate
- Adhere to standard customer process
- Handle all customer enquiries/complaints promptly and efficiently to satisfy customer requirements and escalate in a timely manner if required
- Assist in relevant projects where required
- To support the team leader to ensure departmental targets and objectives are met
- Support continuous improvements within the department
- Provide a dedicated Account billing service
- Work within a high volume, fast paced and customer focused environment
Person specification:
|