Our client requires a self-motivated Norwegian speaking Contract Administrator to ensure the resolution of customer queries and to ensure customer satisfaction in an accurate and timely manner.
Due to the nature of the job and the clients that you will be dealing with, you must be able to communicate effectively in English and Norwegian
Fluency in both English and Norwegian is required due to the job’s demands and the clientele you will be working with.
The Role Responsibilities
– Ensure adherence to company procedures and customer requirements during the billing process. – Enhance efficiency in resolving customer queries and tickets to facilitate a seamless end-to-end process for customers. – Handle customer calls to address queries and issues. – Process amendments for contract administration. – Administer the credit and re-bill process after obtaining necessary approval. – Provide support to the team leader in achieving departmental targets and objectives. – Assist in relevant projects as needed.
Qualifications and Experience Required
-Minimum of one year’s experience in an office environment
-Numerate and literate
-PC literate with good excel
-Excellent communication skills in English and Norwegian languages
-Ability to accurately process data within given timescales
-Outstanding prioritising skills to make decisions within their given remit and escalate where required
-Must be an effective and confident communicator (written and verbal)
Location: [Northamptonshire] Northampton
Job type: Permanent
Location: Northampton, Northamptonshire Type of employment: Permanent