Job Description
We have a new job requirement for a Finnish speaking Client Manager to look after a portfolio of Finnish Clients in a London based hybrid role.
Key Responsibilities
Manage a portfolio of Finnish clients meeting their day-to-day requirements
Take responsibility for customer loyalty within the remit of the role
Reassure customers, educate and train them in best practice
Take responsibility for account retention within the remit of the role
Resolve problems efficiently with minimum impact on the customer
Communicate effectively with Finnish clients and colleagues: gather, interpret and act on information
Essential experience and requirements:
Customer focused
Previous experience in a customer account manager role
Excellent building and maintaining customer relationships
Excellent communication skills both verbal and written
Able to take responsibility
Attention to detail and accuracy of work
Responsive and quick to learn and update knowledge
Excellent problem-solving and decision-making skills
Planning and organisational skills
Strong Microsoft Office skills – ideally experience in Excel and Access
Fluent in English
Fluency in Finnish
Hybrid role working from the Barnet office for a Finnish speaking customer account manager.
Benefits
Salary and Benefits for the customer account manager to £30,000 Enrolled on company pension scheme after 3 months service Healthshield cashback plan upon passing 6 months’ probation Enrolment onto life assurance scheme once 6 months’ probation period is passed 22 days holiday increasing based on length of service. Finnish speaking job – London, England