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Nordic Staff » News » Jobs For Swedish Speakers » Customer Account Manager

November 3, 2022 by Nordic Staff

Customer Account Manager

Job Description

We are currently recruiting a Customer Account Manager to look after a portfolio of customers.

Key Responsibilities:

Manage a portfolio of customers meeting their day-to-day requirements
Take responsibility for customer loyalty within the remit of the role
Reassure customers, educate and train them in best practice
Take responsibility for account retention within the remit of the role
Resolve problems efficiently with minimum impact on the customer
Communicate effectively with customers and colleagues: gather, interpret and act on information

Essential experience and requirements:

Customer focused
Previous experience in a customer service support environment
Excellent building and maintaining customer relationships
Excellent communication skills both verbal and written
Able to take responsibility
Attention to detail and accuracy of work
Responsive and quick to learn and update knowledge
Excellent problem-solving and decision-making skills
Planning and organisational skills
Strong Microsoft Office skills – ideally experience in Excel and Access

Fluent in English
Fluency in any other European language would be a strong advantage especially:

Swedish, Norwegian, Danish, Finnish, German, French

Benefits

Salary and Benefits £28.000 – £ 30,000 pa (depending on experience ) Enrolled on company pension scheme after 3 months service Healthshield cashback plan upon passing 6 months’ probation Enrolment onto life assurance scheme once 6 months’ probation period is passed 22 days holiday increasing based on length of service

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Related

Filed Under: Hybrid jobs for Danish speakers, Hybrid jobs for Dutch speakers, Hybrid jobs for Finnish speakers, Hybrid jobs for Norwegian speakers, Hybrid jobs for Swedish speakers, Jobs For Danish Speakers, Jobs For Dutch Speakers, Jobs For Finnish Speakers, Jobs For German Speakers, Jobs For Norwegian Speakers, Jobs For Swedish Speakers, Jobs in London for Dutch speakers, London jobs for Swedish speakers Tagged With: Danish graduate jobs, danish speaking graduate jobs, Finnish speaking graduate jobs, Hybrid jobs, london jobs, Norwegian speaking graduate jobs, swedish speaking graduate jobs

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We are a small, highly focussed, team who have created a trusted recruitment business specialising in multilingual staff. Networking throughout Europe enables us to reach further and deeper into the jobseeker community than most recruiters.

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Registered Business Address: 20-22 Wenlock Road, London, N1 7GU
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