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Home » News » News » Customer Service Administrator – DANISH

March 13, 2019 by admin

Customer Service Administrator – DANISH

Our client, a large international organisation is currently seeking a DANISH speaking Customer Services Adviser/Administrator for a full time / permanent job.

PURPOSE OF THE JOB:-

* Provide excellent customer service to Danish customers, distributors and subsidiaries.

* Assist and support the Customer Service and Commercial teams

* Processing and amending Customer Service data and producing reports, quotations and contracts within the ERP system.

JOB DUTIES:-

• Provide an excellent customer service for Danish customers – deal with queries / questions in a timely fashion.

• Receive orders from Danish customers and manage them in line with company policy and systems, following them to shipment to ensure a quality of service.

• Build up close relationships with customers.

• Develop solid product knowledge and understanding of the logistics of sending specific products.

• Provide knowledge and accurate information to customers.

• Produce and communicate quotations for customers.

• Updating client database information.

• Produce standard reports from ERP system.

ESSENTIAL SKILLS / EXPERIENCE REQUIRED :-

* Fluent in Danish English (spoken/written)
* Proven experience in supporting Danish English business customers in a similar role.
* Experience with managing multiple projects.
* Outstanding communication skills, both written and spoken.
* Competent with Excel and Word
* Self-motivated and professional work ethics
* Excellent organizational and administrative skills
* Attention to detail.
* A calm and analytical approach to problem solving.
* Able to work as part of a team

DESIRED SKILLS/EXPERIENCE:-

* ERP/SAP knowledge
* Fluency in additional European languages

LOCATION:

Their offices are situated a short commute from London’s Baker Street Tube station and/or Marylebone Train station.

Originally posted 2015-09-19 18:03:48.

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Filed Under: News Tagged With: danish, Danish English, flytte til london, International Jobs, Jobs Abroad

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