We seek a fluent Swedish speaker for a permanent job based in Cambridgeshire, UK.
You need to be multi-lingual and be able to communicate fluently in another EU language (spoken/written/read) ~ and have a good command of English.
Job duties:
? Receive incoming calls
? Assist with new customer’s enquiries
? Process orders received via the telephone, fax, e-mail or internet
? Be proactive in the area of Customer retention
? Use various internet sites to resolve parcel queries
? Use of Excel spreadsheets
? Provide customer support to new and existing customers.
? A good understanding of the Company’s products and business structure.
? Promote the Company at events abroad
? Offer support to all areas of the business.
? Assist the Company in maintaining its goal of World Class Customer Service.
Benefits:
? European and International company
? Mail order and Network Marketing company
? Contributory Pension Scheme (after 3 months)
? Contributory Health Scheme (after 3 months)
? Death in Service commences immediately
? Discount on products
37.5 hours per week
LANGUAGE SKILLS REQUIRED :
– SWEDISH (fluent to “mother tongue” level – spoken/written/read)
– ENGLISH (very good command – spoken/written/read)
– ANOTHER EU LANGUAGE ( fluent – spoken/written/read)
Source: Cham-i
Customer Service Administrator (Swedish speaking)