We are currently recruiting a fluent Danish Customer Service professional to look after a portfolio of customers.

Key Responsibilities:

Manage a portfolio of customers meeting their day-to-day requirements
Take responsibility for Danish customer service and loyalty within the remit of the role
Reassure customers, educate and train them in best practice
Take responsibility for account retention within the Danish customer service remit
Resolve problems efficiently with minimum impact on the customer
Communicate effectively with customers and colleagues: gather, interpret and act on information

Essential experience and requirements for the Danish Customer Service Job

Customer focused
Previous experience in a Danish customer service role
Excellent building and maintaining customer relationships
Excellent communication skills both verbal and written
Able to take responsibility
Attention to detail and accuracy of work
Responsive and quick to learn and update knowledge
Excellent problem-solving and decision-making skills
Planning and organisational skills
Strong Microsoft Office skills – ideally experience in Excel and Access

Fluent in English
Fluency in Danish

Danish customer service working in a hybrid role based at either near Oxford or North London offices

Benefits

Salary and Benefits for the Danish customer service role £28,000 to £30,000 Enrolled on company pension scheme after 3 months service Healthshield cashback plan upon passing 6 months’ probation Enrolment onto life assurance scheme once 6 months’ probation period is passed 22 days holiday increasing based on length of service

This job is open to any kundeserviceagenter danish speaking customer support with UK residency, settled status, pre settled status, or a graduate visa.