Our client is a major International manufacturer and retailer.
Based in Nottingham their multinational team includes a growing number of Nordics who are focused on delivering an outstanding service to customers in the Nordic region.
We are now looking for 3 Danish speaking customer service professionals to join this growing team.
The Job
• Handle inbound and outbound calls
• Handle and resolve enquires/orders via email, correspondence and phone
• Achieve sales, retention and profitability based targets through the selling of products and services
• Understand customer needs and identify and offer the most appropriate product/service
• Provide a world class level of customer service
• Monitor your own performance and undertake training to contribute to your ongoing personal improvement
Contact centre opening hours are;
8am-8pm Mon-Fri, 9-5pm Sat 10-4pm Sunday
Shifts are scheduled to cover 37.5hours (full time) within these times