Our client is a major financial institution, and they have permanent vacancies for FINNISH speaking Customer Services staff.
This is a permanent position!
Interviews in Southampton
DUTIES:
* Receiving and making phone calls from/to brokers/clients and the branch office.
* Answering queries about policies, fund values, procedures and providing product/company information
* Processing daily business within deadlines, alongside other team members
* Providing translations, if necessary
* Writing letters/faxes
* Processing annual insurance review documentation for our Finnish clients which will involve preparing calculations, data entry, checking and dispatching documents.
* Cash processing and preparing payments
* Ad hoc administrative duties
PERSON REQUIREMENTS:
= Fluent FINNISH language skills
= Excellent communication skills – verbal and written
= Team player
= Excellent customer services skills
= Reliable, accurate, able to work at speed and to deadlines
= Ability to work own initiative
= Attention to detail
COMMUTABLE FROM:
Southampton / Portsmouth / Fareham / Bournemouth / Hampshire / Eastleigh / Havant / Chichester Poole / Winchester