Are you looking for your first role as a Finnish Speaking Junior Customer Support Advisor in the technology industry? This entry-level position is not just a job; it is your opportunity to launch a rewarding career in a thriving sector where customer interaction is key. The technology industry is rapidly evolving, and your role as a junior customer support advisor will be integral in helping customers navigate through their inquiries and technical challenges.
We are urgently seeking fluent Finnish speakers to work on the UK south coast for an international company. The role of Finnish Speaking Junior Customer Support Advisor is a unique opportunity to engage with a diverse customer base, providing assistance and solutions in both Finnish and English. The company values your language skills as they enhance the customer experience, making you an essential part of their team.
This is a great job opportunity for a Finnish Speaking Junior Customer Support Advisor who is keen to start working in an office-based Customer Service / Technical support job. As you step into this role, you will be supported by a team of experienced professionals who will guide you through the intricacies of customer service in a tech environment. You’ll gain invaluable experience that could be a stepping stone to numerous career paths within the technology sector.
Full training as a Finnish Speaking Junior Customer Support Advisor will be given. This training includes not only the technical aspects of the job but also customer service techniques that will help you effectively engage with customers. You’ll learn how to handle different types of inquiries and develop problem-solving skills that are essential in providing top-notch customer support.
All interviews via Telephone and Skype (Video Conference Interview). This flexible interview process allows you to showcase your skills and personality from the comfort of your home. We encourage candidates to prepare for typical interview questions, including scenarios on how to handle customer complaints effectively.
Candidates for the Finnish Speaking Junior Customer Support Advisor roleneed to be able to start quickly after job offer; however, there are regular starting dates throughout the year. This means you can potentially begin your career sooner than you think, with opportunities for various start dates to accommodate your schedule.
Finnish Speaking Junior Customer Support Advisor Job duties:
– Assist customers with any questions, queries, or problems via phone, email, or chat forums. You’ll become the go-to person for helping customers find solutions, ensuring satisfaction and loyalty.
– To provide outstanding support and service to customers at all times in a professional and friendly manner. It’s crucial to remain calm and focused, especially when dealing with challenging situations.
SKILLS NEEDED:
? Fluent Finnish (speak/write) + good command of English. Your bilingual skills will enhance communication with customers.
? Good communication skills (speak/write). Effective communication is at the heart of customer service.
? Comfortable with technology and enjoy new opportunities/keen to learn. A willingness to adapt to new tools and software is essential.
? Ability to self-manage. You will be expected to handle your workload efficiently.
? Work well in a team and on your own initiative. Collaboration with colleagues will help foster a positive work environment.
Working Hours: 37.5 hours per week, offering a balanced work-life setup. These hours are designed to contribute to your overall well-being while allowing you to develop professionally.
The client is open from 8am – 10pm, Monday to Sunday, working on a shift basis between these hours. You will work 7.5 hours per day over 5 days, giving you the flexibility to choose shifts that suit your lifestyle.
Source: Cham-i. This company prides itself on providing comprehensive services that meet the needs of a global clientele, making your role pivotal in achieving their customer satisfaction goals.Finnish Speaking Junior Customer Support Advisor
Finnish speaking Junior Customer Support Advisor. This role stands as an exciting gateway into a vibrant career, where every day presents new challenges and opportunities for personal and professional growth.
Nordic Staff are specialists in:
Danish language recruitment
Dutch language recruitment
German language recruitment
Finnish language recruitment
Norwegian language recruitment
Swedish language recruitment. Our expertise allows us to connect candidates with their ideal roles, ensuring the right fit for both employees and employers.
In conclusion, joining Nordic Staff as a Finnish speaking Junior Customer Support Advisor not only opens doors to an exciting career in the technology sector but also allows you to utilise your language skills in a vibrant and supportive environment. We encourage all enthusiastic candidates to apply and take the first step in their professional journey with us.