Medical Information Associate
LANGUAGE REQUIRED:-
FINNISH – Native speaker
ENGLISH – Business level
LOCATION:-
UK
Are you a recent Life Sciences graduate, a qualified Nurse or Pharmacist?
If so, read on.
My client is one of the world’s largest research organisations – providing services to leading pharmaceutical and biotechnology companies.
Due to the growth of the business we need candidates for the position of:
Medical Information Associate I – fantastic opportunity for recent graduates
OR
Medical Information Associate II – suitable for qualified Pharmacist/Nurse practitioner
POSITION OVERVIEW:-
Provide technical and medical information with high quality customer service, including researching and responding to inquiries received via phone, email, internet or mail.
Research and respond to the inquiries from approved resources.
Document the inquiry and response accurately and completely according to client protocols
Responsible for identifying and recording or triaging to responsible designee, adverse events and product complaints as well as processing fulfillment and performing after-hours pager support.
The information provided will be given to a level in parallel with the individual’s expertise, experience and training.
EDUCATION / EXPERIENCE REQUIRED:
• Bachelors degree in a Life Science / Health-related field
• Some relevant medical experience in the healthcare or pharmaceutical industry with responsibilities involving counseling or providing medical information
OR
• Some Customer Assistant Specialist (CAS) or Senior CAS experience
OR
• Equivalent combination of education, training or experience that provides the knowledge, skills, and abilities to perform the job.