We are looking for Norwegian speaking customer service professionals to join this growing team.
Our client is a major International manufacturer and retailer.
Based in Nottingham, their multinational team includes a growing number of Norwegian Customer Service staff focused on delivering an outstanding service to customers in the Nordic region.
The Job
• Handle inbound and outbound calls
• Handle and resolve enquiries/orders via email, correspondence and phone
• Achieve sales, retention and profitability-based targets through the selling of products and services
• Understand customer needs, identify and offer the most appropriate product/service
• Provide a world class level of customer service
• Monitor own performance, undertake training to contribute to ongoing personal improvement, team and departmental capability
Contact centre opening hours are;
8am-8pm Mon-Fri
9-5pm Sat
10-4pm Sunday
Shifts are scheduled to cover 37.5hours (full time) within these times.
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Nordic Staff is a multilingual recruitment agency based in England and serving Europe. We have been finding jobs for Nordic language speakers since 2005. Our clients range from major international employers to growing companies seeking to trade with the Nordic Zone.