• Skip to main content
  • Skip to primary sidebar
  • Skip to footer

Nordic Staff Recruitment UK

  • Jobs By Language
    • Danish
    • Dutch
    • Finnish
    • German
    • Icelandic
    • Norwegian
    • Swedish
    • Search All Jobs
  • Job Seeking?
  • Hiring?
    • Candidate Availability
  • News
  • About
    • Contact Form
Nordic Staff » News » Jobs For Norwegian Speakers » Norwegian Customer Service Representative

February 13, 2019 by admin

Norwegian Customer Service Representative

Salary:
£16,750 –  £16,750

Location:
[Hampshire] Southampton
Job type:
Permanent

Job Description:

Investigate and resolve errors, transactions, discrepancies, complaints and queries in accordance with regulations and departmental procedures, whilst ensuring customer is treated fairly.

• Accountable for the completion of breach administration
• Ensure technical referrals are dealt with in line with service standards and regulations
• Manage complex or non-standard cases/issues
• Support Administration Co-ordinators to ensure all applications are fully completed ie. chase outstanding documents, resolve queries etc via telephone, letter or email
• Assist in coaching of new starters or less experienced staff
• Carry out any audits as required to highlight recurring issues or complaints
• Opportunities may arise to deputise team in Team Leaders absence
• Produce weekly/monthly stats and reports – quality checks etc

Person requirements:

Essential:

• Good education with Mathematics a requirement.

• Good attention to detail
• Excellent communication skills, verbally and written in English and Norwegian
• Strong interpersonal skills
• Ability to work well individually and as part of a team
• Ability to work to tight deadlines
• PC Literate, in particular MS Office Products
• Previous complaint handling experience

  • Click to share on Facebook (Opens in new window)
  • Click to share on Twitter (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • More
  • Click to share on Skype (Opens in new window)
  • Click to email a link to a friend (Opens in new window)

Related

Filed Under: Jobs For Norwegian Speakers Tagged With: Jobs in the UK, multilingual recruitment, norsk talande jobb, Norwegian, norwegian account manager, Norwegian Customer, norwegian customer service, norwegian speaking customer care, Norwegian Speaking Entry Level Jobs, norwegian speaking jobs

Search Live Jobs

Search

Primary Sidebar

Search Live Jobs

Login

Register

Footer

About Us

We are a small, highly focussed, team who have created a trusted recruitment business specialising in multilingual staff. Networking throughout Europe enables us to reach further and deeper into the jobseeker community than most recruiters.

Read More

Further Information

  • News
  • Login / Register
  • Terms And Conditions
  • Privacy Policy
  • Cookie Policy
  • Data Security
  • FAQs
  • Contact Form
  • Testimonials

Contact Us

Nordic Staff Ltd,
20 - 22 Wenlock Road,
London,
N1 7GU

Contact: Form
Twitter: @NordicStaff
Facebook: Nordic Staff
LinkedIn: Nordic Staff

Footer Credits

© 2022 Nordic Staff Ltd
Registered in England & Wales: 06309982
Registered Business Address: 20-22 Wenlock Road, London, N1 7GU
Go to mobile version