Our client is a major International manufacturer and retailer with over 50,000 employees world wide.
The European HQ has been established in Nottingham and their multinational team include a growing number of Nordics who are focused on delivering an outstanding service to customers in the Nordic region.
The employer has been established more than 100 years and is has ambitious growth plans which will only be achieved if they attract talented and career focused people.
A new team is being established so we are looking for 3 Norwegian speaking customer service professionals to join in February 2025.
Importance of Exceptional Customer Service
The Job
• Handle inbound and outbound calls
• Handle and resolve enquires/orders via email, correspondence and phone
• Understand customer needs, identify and offer most appropriate product/service
• Provide a world class level of customer service
• Monitor own performance undertake training to contribute to ongoing personal improvement, team and departmental capability
The Person
Customer support experience
Team Player
Fluent Norwegian