Swedish Insurance Administrator Responsibilities include accurately and promptly processing the sections’ work in accordance with set procedures and service standards to the desired level of quality. This may be in conjunction with the regional offices, as required.
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Swedish Insurance Administrator
– Answering queries about policies, values, procedures and providing product/company information
– Processing daily business within deadlines, alongside other team members
– Providing translations, if necessary
– Processing Swedish insurance review documentation for clients, which will involve preparing calculations, data entry, checking and dispatching documents.
– Ad hoc administrative duties
Qualifications:
– Fluent written and spoken Swedish
Experience:
– Some financial services industry preferred but not essential.
– Previous customer service experience ideally.
Personal attributes:-
– A person who must have a flexible approach to carrying out a variety of tasks
– Be a good team player
– Be highly customer-focused and passionate about providing the highest levels of customer care at all times.
– You should have a high regard for quality and attention to detail with a positive outlook.
– Have an excellent telephone manner
– Able to work well under pressure
– Be open to new ideas and keen to learn.