Our client is a Swedish owned capital equipment manufacturer and they are opening a new centre in Milton Keynes where they will need a Swedish Speaking Administrator.
Our clients new centre in Milton Keynes will be their main establishment for all customer training and demonstrations, with the main focus with our Managed and Targeted customers throughout the UK.
The Centre will have a core of 5 or 6 personnel based at Milton Keynes. These will include Sales, Marketing, Technicians, Design, and Yard Operators.
The Administration Assistant will be first point of contact with the customer, portraying a professionalism and
confidence that delivers the ultimate in customer service.
This position requires you to be located at Milton Keynes majority of your time. You may also be required to work from other offices on occasion.
General Reception & Administration duties
? Greeting and looking after clients/customers/suppliers/visitors
? Ordering and sorting lunches
? Booking Hotels for visitors
? Booking Taxi’s for visitors
? Order & maintain office supplies
? Deal with incoming and outgoing post
? Answer telephone, email enquiries and re-direct them when necessary
? Organize and schedule meetings an appointments
? Develop and maintain a filing system for easy access from both locations
? Use computer word processing, spreadsheet, and database software to prepare reports and requested
? Administer Petty cash according to established procedures
Quality Management Systems
Sales & Hire Administration duties
? Order processing
? Invoice processing
? CRM data input
? All training administration
? Assists with customer checks as per companies procedures
? Assists with customer agreements management
? Assists with mainly southern UK based customers, and potentially assist with all UK based customers,
as a first point of contact
? Bilingual English and Swedish
? Post-secondary education in business, computers and/or office management
? Excellent communication skills – verbal and written
? Proficiency in MS Office
? Knowledge of operating standard office equipment
? Ability to priortise workload and achieve deadlines under pressure
? Good research skills and attention to detail
? Proven admin or assistant experience
? Knowledge of office management skills and ability to multi-task and prioritise work
? Attention to detail and problem solving skills
? Strong organisational and planning skills
? Understand ethical behaviour and business practices and ensure own behaviour and the behaviour of
others are consistent with these standards and align with the values of the company.
? Establish and maintain positive working relationship with others both internally and externally to
achieve personal goals and those of the company.
? Speak, listen and write in a clear, thorough and timely manner using appropriate and effective
communication tools and techniques.
? Work cooperatively and effectively with others to set goals, resolve problems, and make decisions
that enhance the companies effectiveness.
? Assess situations to determine the importance, urgency and risks, and make clear decisions which
are timely and in the best interests of the company.
? Set priorities, develop a work schedule, monitor progress towards goals, and track
? Assess problem situations to identify causes, gather and process relevant information, generate
possible solutions, and make recommendations and/or resolve the problem.
Originally posted 2016-03-10 10:39:24.