The European HQ of this International company in Nottingham need to expand their Nordic team with another Swedish speaking team member.
The employer has been established more than 100 years and is has ambitious growth plans which will only be achieved if they attract talented and career focused people – which is why they offer some of the best Swedish speaking CX jobs in Nottingham
The Job
• Handle inbound and outbound calls
• Handle and resolve enquires/orders via email, correspondence and phone
• Understand customer needs, identify and offer most appropriate product/service
• Provide a world class level of customer service
• Monitor own performance undertake training to contribute to ongoing personal improvement, team and departmental capability
The Person
– Customer support experience
– Team Player
– Fluent Swedish speaking
– Excellent command of English
Initial Interviews will be by telephone/Skype
Hours: Monday to Friday
Relocation: On offer (terms apply)