With over 10 years of Nordic trading history online our client has become the UK’s #1 online retailer in it’s specialist field and the UK’s 3rd most popular online sports shop. They are a true international sports shop and a global brand delivering to over 70 countries worldwide and now intend to repeat that success in the Nordic zone.
The Swedish launch has been successful; so our client now plans to appoint a Nordic Territory Manager to ensure that the brand grows in the Nordic region.
So, if you are a Swedish speaking sports enthusiast who is passionate about online retail – read on!
The job:
You will work cross functionally with Marketing, Operations, Customer Service, Buying and Merchandising departments to develop and deliver the territory business strategy, focusing on optimizing the Nordic territory customer proposition and maximising profitable growth.
Working with Head of Group Sales to develop territory business strategy within overall international strategy
Operational ownership for delivering territory business plan
Owning and managing territory P&Ls to optimise top and bottom line performance
Developing and executing localised marketing strategy and trade plan for territory
Conducting regular market and customer research within territory and reporting findings to the business
Managing of marketing budget for territory
Reporting on territory market performance and relative performance
Increasing brand awareness of and engagement in territory
Owning and optimising territory domain(s)
The Person:
Demonstrate a strong interest and experience in retail, especially in online
Highly commercial, and able to understand the financial levers of a complex retail business
Ability to communicate effectively through a variety of methods with exceptional influencing capability
Ability to speak fluently in English and Swedish
Additional Nordic languages a benefit
Must be detail-oriented, deadline driven, and able to multi-task with solid organizational and time-management skills
Experience of managing and recruiting a team
Willingness to travel to Country, perhaps for extended periods
Aptitude with numbers and strong commercial acumen
Exceptional communication and presentation skills required
Demonstrate an excellent work and customer care ethos
Ability to think clearly and calmly under pressure and cope well with the demand of a rapidly growing company
Maintain a degree of flexibility to working arrangements and have a ?can do? attitude to getting the task done
KPI’s
Net Promoter Score (NPS) for territory, by country
Sales and Delivered Margin
Sessions, conversion %, AOV, Customer service SLAs
Market share within territory
Brand awareness within territory
ROI for marketing budget
Customer reviews and feedback (Trustpilot, BazaarVoice)
Territory Manager – Online Retail – Nordics
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