Danish Speaking Administrator – Fashion Brands

A major fashion company with its Northern European HQ near Nottingham needs to hire a Danish speaking administrator to train for a permanent job as a Credit Control Assistant.

A background in Customer Services and dealing with clients via phone/email is essential

Ideally, some experience working in an Accounts / Finance related role [ such as Credit Control, Accounts Receivable – etc – ] – but not necessary.

THE JOB WILL INVOLVE:

– Communicating with customers in their native language, over the phone and by email.
– Discuss payments, and credit terms and resolve any queries

– Casing debt to achieve department targets and to effectively clear disputes
– Controlling the customer database and maintaining up to date files

– Discussing credit limits and escalating debt up to and including the litigation team
– Assessing and reviewing credit limits to provide the best customer service.

– Maintaining accounts receivable balances for accounts within credit limits through timely cash collection.
– Processing of documentary letters of credit and issue of reminder letters to coincide with agreed customer settlement terms.

– Maintaining up to date files by customer regarding actions taken to recover outstanding debts, resolution of queries
– Ensure correct allocation of cash, invoices, credit notes and journals to maintain a reconciled accounts receivable.

SKILLS/EXPERIENCE NEEDED

– Fluent in Danish + English (spoken/written)
– Educated to GCSE level (or higher) incl. Maths

– Experience working in a fast-paced office environment
– Numerical, Analytical, Logical

– Team player / Fast Learner
– IT literate (ideally incl. Word, Excel, Lotus Notes)

– Some credit control OR accounts receivable experience would be a strong advantage ( but not necessary ! )
– A background in Customer Services is essential where you have been dealing with customers via phone/email.

Excellent job opportunity to work for an International company with an informal office atmosphere

Benefits
Excellent benefits Product Discounts Relocation assistance might be on offer (terms apply) Monday – Friday 8 am – 4 pm